SAP Business One & Add-on Support
TopManage is authorized to resell and support SAP Business One and SAP Starter Kit. Furthermore, as a provider of certified SAP Business One integrations, TopManage is an expert in customizing SAP Business One according to individual business requirements.
TopManage combines the highest level of expertise and first-class customer service for single SAP Business One implementations and subsidiary/two-tier deployments, as well as all resold SAP Add-ons.
Support Services Include:
- Post-implementation support
- Unlimited phone and email support
- Web-based ticketing system
- Multi-lingual support – English, Spanish, Hebrew
- New release implementation support
- On-site support (extra fee may apply)
Upon completion of implementation, testing and deployment, TopManage will work with you to identify the areas of support most relevant to your business. Our support team invests the necessary time to learn your business and industry solutions, in turn we are able to deliver solutions that solve your problems, increase efficiency, and exceed your expectations.
With the purchase of the TopManage guarantee, customers receive unlimited support via the Web-based ticketing system, emails, phone calls and on-site visits when necessary. Also included are all new software releases and updates. The TopManage technology guarantee covers all TopManage products. It is purchased on an annual basis for 20% of the total cost of the customer’s seat licenses.
By improving your businesses operations and providing the necessary support to manage your SAP Business One, TopManage enables your business to accelerate profitable growth. Our SAP experts will ensure that your system is running at its peak performance and that you are utilizing its full set of capabilities.