OLK WebStore for SAP Business One
Empower B2B and B2C customers with OLK WebStore
Today, selling through the internet is the easiest and most cost effective way to market products and make them available to customers.
OLK® WebStore enables SAP Business One users to extend their sales activities to include online customers. Offering both client record driven and anonymous sales activity, it is the most fully featured, fully integrated solution available for SAP Business One.
Key Benefits
- Create your WebStore in a few hours
- Familiar “B2C like” shopping experience
- Create orders and receive payments
- Make it easy for customers to reorder
- Provide product information specific to each customer with images and catalog views, keep prices and discounts configured in SAP Business One
- Inform your customers automatically about new products, offers, and activities of your business through web banners
- Order status information
- Real time inventory, with no synchronisation process
- New customer registration
- Customizable page design
- Define a custom catalog for each B2B customer
- Get feedback through customer satisfaction surveys
- Direct messaging between the client and the vendor
- Accept multiple forms of payment such as PayPal, Authorize.net and Adquira
- International language and currency (Spanish, English and Portuguese)
- Give customers access to real-time account statements
The OLK B2C Web store gives Web site visitors instant access to your complete product catalog with the ability to make purchases directly on your site. And the OLK B2B Web store provides 24/7 self-service access for customers to place orders, view order history, check order status, make payments, and more.
E-commerce Web Store Features
B2C E-commerce Website
Give Website visitors instant access to your complete product catalog in a search engine friendly E-commerce Website. With an integrated shopping cart, OLK WebStore allows online shoppers to make purchases directly on your Web site.
B2B E-commerce Website
OLK WebStore can be easily configured into a B2B Web-based sales portal enabling self-service access and interactive selling. Customers are supplied with unique user name and passwords, granting them secure access to view their complete account information.
The secure, easy-to-use customer portal allows you to better manage your account:
- View order history and real-time order status
- Update business information
- Place sales orders and support requests
- Review invoices and outstanding balances
- Preview account statement and make payments
Manage orders, quotes, pricing and contracts all online in one location.
Customizable Design
OLK WebStore offers every customer the opportunity to customize the SAP B1 integrated Web site design. Customers can customize one of 6 pre-designed Web Store templates to match their corporate identity. The easy-to-use administration capabilities offers you the ability to change colors, logo, images, text and more. No need to hire a designer or programmer either. OLK has been created with the average business user in mind. But, if your design needs require complete control, the OLK WebStore can be updated via the Web site’s CSS files.
Content Management
With basic HTML and/or CSS knowledge you can easily create and edit unlimited, customizable content, including adding new pages, sections and categories. Plus, through SQL scripting you are able to display dynamic content for individual customers or pre-defined customer segments.
Online Catalogs & Items
Transfer your existing SAP Business One inventory to your Web store with a click of the mouse. Easily categorize your inventory so customers can find the product they wish to purchase. Let customers browse your catalog and search for products that meet their specific needs. And have complete control over the information you display in the Web store, including functions, features and multiple product images.
- Publish and sell SAP B1 inventory in your Web store
- Configure products so customers can easily pick and choose items
- Set product attributes to allow customers to search and filter products according to your or their parameters
- Display product availability and allow customers to pre-order new arrivals or back-order out-of-stock products
Catalog Personalization
Personalize your customer’s shopping experience by filtering the product catalog for dynamic product presentation. Show products to customers based on their country of origin, group, previous purchasing behavior or order history, or any other defined criteria.
Up-Selling & Cross-Selling
Promote up-selling and cross-selling by recommending products to customers during the checkout process or once a product is added to the shopping cart. Show related products during the browsing processing based on pre-defined product alternatives.
Price Lists and Discounts
OLK uses the exact same price lists from SAP Business One for your E-commerce Web store. You can easily create and manage price lists from SAP Business One or OLK, generate promotional discounts for specific products, customers or customer types, as well as assign the appropriate taxes.
Product Availability Check
Show customers real-time availability as they shop. Allow your customers to pre-order out-of-stock items or purchase products on back-order.
Shopping Carts & Checkout
OLK WebStore seamlessly integrates with the payment processor of your choice, or customers can choose from an already integrated regional shopping cart that requires zero implementation or customization. OLK provides integration with World Pay for our European customers, Adquira for customers in Mexico, and Pelecard for customers in Israel.
The OLK WebStore shopping cart allows Web site visitors to store their selected products in the online shopping cart while they browse the site. Once the customer is ready to checkout they are able to view the product price(s), taxes, and associated shipping and handling fees.
Order Processing & Billing
The seamless integration with SAP Business One enables the OLK WebStore to automatically create orders in the SAP Business One database, which then triggers the generation of an order document. Additionally, OLK WebStore automatically sends an order confirmation e-mail to the customer.
Within the OLK WebStore E-commerce platform, customers can easily calculate item taxes, assign shipping and handling charges based on product criteria like size and weight, and set up payment options for different customer types.
Customer Segmentation & Campaign Targeting
Segment your customers based on defined criteria, such as past orders, region, language, etc. Target different segments with customizable, event triggered campaigns while leveraging customer information stored in the OLK CRM.
SAP Integrated E-commerce Website
OLK WebStore, the only SAP Business One integrated E-commerce Website, enables you to sell online with complete assurance that the item is in stock, tracked, and delivered to your customers on time. Plus, the integration ensures that there will be no backlogs or duplicate entries. OLK WebStore is the solution for 21st century sales. With the ability to design, integrate and deploy a full featured E-commerce Website in as little as 4 hours, businesses are no longer tied down by high IT costs and long implementations.
OLK WebStore seamlessly integrates with your SAP Business One inventory allowing you to maintain a single solution while expanding your marketplace and eliminating location and time barriers. Best of yet, it doesn’t take a team of developers to manage your SAP Business One integrated E-commerce Website. Simple SQL queries and point-and-click customization allow you to tailor the SAP Business One E-commerce platform to your business needs, including design, automated sales workflow and administration
